Why Us

In distinction to other Facilities Management companies, we focus solely on looking after corporate office occupiers. Our approach is based on designing a facilities management service, visibly different for the corporate workspace. We tailor our services to offer a boutique service at the small details that create a great customer experience.

OUR DECENCIES

  • OUR MANTRA IN FM SERVICE DELIVERY IS OUR DECENCIES LEAD TO GREAT EXPERIENCES.
  • OUR RELENTLESS FOCUS ON THE DETAILS THAT HELP US TO DELIVER GREAT CUSTOMER EXPERIENCES.
  • THIS IS THE INFINITTO DIFFERENCE.
  • At Infinitto we look at the detail, how can we make your workspace great.

FULLY ENGAGED

  • WE WANT OUR TEAMS TO SMILE.
  • NOT BECAUSE THEY HAVE TO BUT BECAUSE THEY WANT TO.
  • Great service is delivered by highly engaged people.
  • We understand the link between an engaged workforce and delighted customers.

BRILLIANT BASICS

  • WE ALL WANT TO DELIVER GREAT SERVICE BUT WE DON’T WANT TO RUN BEFORE WE CAN WALK.
  • OUR BRILLIANT BASICS PROGRAMME IS ALL ABOUT GETTING THE FUNDAMENTALS SPOT ON SO WE CAN BUILD ON STRONG FOUNDATIONS.
  • Our Brilliant Basics program is all about getting it exactly the right first time.

GREAT EXPERIENCES

  • WE BELIEVE THAT FM SHOULD BE ABOUT DELIVERING GREAT EXPERIENCES IN THE WORKPLACE. WE LISTEN TO OUR CLIENTS AND BUILD OUR SERVICE AROUND THE CUSTOMER JOURNEY EVERY SINGLE TIME.
  • We all spend a lot of time in the workplace and it is our intention to make that experience as good as we can.

FM TECHNOLOGY

  • WE ARE NOT GEEKS BUT WE LOVE TECHNOLOGY. SMART BUILDING TECHNOLOGY.
  • Smart buildings, or structures that use automated processes and connected technology powered by the Internet of Things (IoT), have been around for more than a decade.

GREAT PEOPLE

  • WE’VE GOT A GREAT TEAM OF PEOPLE IN THE AQUILAA FAMILY.
  • WE’VE ATTRACTED HIGH CALIBRE INDIVIDUALS WHO SHARE OUR VISION TO BUILD A BETTER FM COMPANY.
  • THIS BECOMES OBVIOUS TO OUR CLIENTS.
  • Our people are the face of our business, the ambassadors who deliver great service to our clients.

PROMISES DELIVERED

  • A PROMISE IS EASILY MADE BUT IS HOLLOW UNLESS IT IS DELIVERED.
  • ONE OF OUR CORE VALUES IS THAT WE DELIVER ON OUR PROMISES AND EVERYONE IN INFINITTO IS COMMITTED TO THIS VALUE.
  • At INFINITTO, we have a clear strategy from which we don’t divert.

RIGHT SIZE, THE RIGHT FIT

  • YOUR BUSINESS IS VERY IMPORTANT TO US.
  • INFINITTO IS AN FM COMPANY THAT IS BIG ENOUGH TO DELIVER, BUT SMALL ENOUGH TO CARE.
  • WE MAKE SURE EVERYONE WE SERVE FEELS SPECIAL.
  • INFINITTO IS AN FM COMPANY THAT WANTS TO BE EXCEPTIONAL AND WE KNOW THAT OUR CLIENTS WANT THE SAME.

ADVOCACY

  • WE DON’T JUST WANT YOU TO BE SATISFIED WITH OUR FM SERVICE.
  • WE WANT YOU TO BE ADVOCATES OF INFINITTO.
  • IF YOU’RE PREPARED TO RECOMMEND US TO SOMEONE ELSE THEN WE’RE DELIVERING THE WAY WE SHOULD.
  • The success of a business can be defined in many ways, but we have one very clear definition of what success looks like for us.